Training & Education
We put a lot of emphasis on training and education at Mancuso’s. And that starts right at the top, with the extensive and comprehensive educational background of Paolo Mancuso, the owner and manager.
In addition to a formal apprenticeship Paolo undertook as a young man, consisting of courses with adjudicated province-wide final exams and 4,000 hours of supervised practicum in a cleaning plant, he continued his training under certified Master Cleaners until he attained the designation of Master Cleaner himself. He was not satisfied with even that high level of training, however, and completed his Bachelor of Education degree at the University of Alberta, with one of his specializations in Home Economics. His undergraduate and post-undergraduate work was so extensive that, along with his comprehensive textile education, he was accepted as a member of the highly esteemed Alberta Human Ecology and Home Economics Association.
And his training doesn’t stop there. Over the years, he has continued to attend courses offered by both the cleaning and restoration industries, sometimes studying for 5 to 7 days and traveling to cities in the United States in order to get the training he desired. He was one of the first to graduate from the now-famous DRIEAZE Flood House in Washington, and learn first-hand what happens when a structure floods and how to remediate it. Paolo was also amongstthe first in North America to train in Infrared Thermography and wet structure instrumentation (psychrometry).
Paolo has ensured that all of our cleaning staff has had the same or similar training, learning and performing under his watchful eye until they meet his exacting standard and are ready to clean in your home or business.
Attention Homeowners/Business Owners
If you’ve had the unfortunate experience of hiring a “professional” cleaner, only to be disappointed by the results, you can hire Paolo to consult on your textile or hard surface cleaning and maintenance requirements in order to correct the other cleaner's work and to avoid further disappointment.
Attention Other Carpet Cleaners/Restorers
Paolo’s door is always open to cleaners working in the industry who may be struggling or else questioning what they've been taught by chemical and equipment manufacturers. If you want to go beyond the one or two-day certification courses you have taken, and if you want to esteem yourself to a truly professional level, contact us. There is simply no question that learning under Paolo’s tutelage, whether it’s a mentorship or an on-location cleaning intensive, will guarantee a much more rewarding and ethical experience for a cleaner who wants to excel in the industry.